This site cannot accept reports of abuse or neglect of elders or dependent adults. Please call the 24 hour reporting line at 1-800-336-4316

Understanding Our Program

The Stanislaus County Adult Protective Service program investigates reports of abuse, neglect and exploitation of elders* and dependent adults**.  Social workers provide services that are focused on stopping the abuse and then helping the individual remain in a safe environment.   All services are voluntary and confidential.  Types of abuse include: physical, sexual, abandonment, abduction, isolation, financial and neglect, by self or others.

APS Services Provided

• Investigation and evaluation of reports of abuse and neglect
• 24/7 hotline for reporting abuse
• In-person 24 hour response to life threatening situations
• Short term case management
• Tangible services
• Coordination of services with other agencies
• Information and education about legal reporting requirements

Questions & Answers

Q:  I think that the person I am calling about needs help, but that person doesn't want to accept help. What can I do?

A:  Unless s/he has been conserved, adults have the right to make decisions for themselves. However, skilled social workers will be talking with the individual about the concerns brought up in your report. Very often the social workers are successful at helping the individual look at the issues and encourage them to take steps toward their own safety and well being.

Q:  Do I have to have proof that the abuse occurred?

A:  No, you may report what you know or suspect may be happening. Trained social workers will conduct a face to face private interview with the individual that you are concerned about.

Q: Who has jurisdiction if I suspect abuse in a licensed care facility?

A: The Ombudsman, not APS, has jurisdiction to investigate abuse reports of those residing in a board and care facility or a skilled nursing facility. To make a report to the Ombudsman, call 529-3784

To make a report call 558-2637 or 1-800-336-4316. 

Any person who suspects abuse may make a report. The names of reporting parties always remain confidential. This is required by law.

*elders are those individuals who are 65 years or old.
**dependent adults are those individual between 18 – 64 years and have physical or mental limitations which restricts their ability to carry out normal activities or to protect his or her rights.